Privacy Policy

Jadbazz Privacy Policy — Your Information Is Completely Safe With Us

When you use jadbazz, your trust is our greatest asset. Reading this privacy policy will show you exactly how we keep your data safe.

Last Updated: January 2026 Bangladesh SSL Secured
256-bit
SSL Encryption
0%
Sale of Data to Third Parties
24/7
Security Monitoring
GDPR
Compliance with Standards

How We Protect Your Information

End-to-End Encryption

All your personal data and financial transactions are protected with 256-bit SSL encryption. No one can intercept or read this information in transit.

Secure Data Storage

All data is stored on internationally certified secure servers, with regular backups and anti-intrusion systems active at all times.

No Information Shared with Third Parties

Jadbazz never sells your personal data to advertisers or other companies. Your privacy is our top priority.

KYC Verification Security

Documents uploaded during identity verification are used solely for the verification process. Once verification is complete, they are stored in an encrypted vault.

Two-Factor Authentication

Use OTP verification when accessing your account. No one can log in without the code sent to your mobile number or email.

Regular Security Audits

Independent security experts conduct a full audit of the jadbazz system every three months. Any vulnerabilities identified are resolved immediately.

01What Information We Collect

When you create an account and use our services, we collect certain necessary information. Without it, we cannot provide you with a safe, quality gaming experience. In line with jadbazz's privacy policy, we only collect what is strictly required.

The information we collect falls into two categories:

a) Information provided directly by you:

  • Full Name & Date of Birth (as per National ID)
  • Mobile Number & Email Address
  • Residential Address
  • Payment method details (bKash/Nagad number or bank account)
  • Copy of National ID or Passport (for KYC verification)

b) Automatically Collected Information:

  • IP Address & Device Information
  • Browser Type & Operating System
  • Time spent on the platform and pages visited
  • Gaming History & Transaction Records
  • Cookies & Local Storage Data
Transparency: We never access your device's camera, microphone, or contact list without your permission.

02Data Collection Methods

Jadbazz collects your information in several ways. Being transparent about each method of data collection is a core part of our privacy policy.

  • Registration Form: Information you provide when creating your account
  • KYC Process: Documents uploaded for identity verification
  • Transaction Records: Automatically recorded during deposits and withdrawals
  • Gaming Activity: Your gameplay, bet amounts, and results
  • Support Contact: Conversations via live chat or email
  • Cookies: To improve your experience on the website or app

We will never ask for your password or payment details over the phone or through any unofficial channel. If anyone requests such information, treat it as a fraud attempt and report it to jadbazz support immediately.

03Purpose of Data Use

Jadbazz uses the data it collects solely for defined, legitimate purposes. Our privacy policy ensures your information is never used inappropriately.

Type of Information Purpose of Use Legal Basis
Name & Contact Information Account management and communication Contractual Requirements
Identity Documents Age & Identity Verification (KYC) Legal Obligations
Payment Information Deposit & Withdrawal Process Contractual Requirements
Gaming History Responsible Gaming Monitoring Legitimate Interest
Device & IP Information Fraud Prevention & Security Legitimate Interest
Cookie Data Experience Improvement & Analytics Consent

We may also use your information to send promotional offers — but only if you have given your consent. You can opt out of marketing messages at any time.

04Data Sharing Policy

Jadbazz never sells your personal data. This is one of the firmest commitments in our privacy policy. However, in limited circumstances, we may share certain information with specific third parties:

  • Payment Processor: Only the information necessary to process transactions is shared with bKash, Nagad, or your bank.
  • Game Software Providers: Your gaming ID may be shared to facilitate game operations, but your personal information will not be.
  • Law Enforcement Agencies: We are required to provide information when ordered by a court or through a valid legal process.
  • Fraud Prevention Agencies: If suspicious activity is detected, the relevant authorities may be notified.
Important: Outside of the cases listed above, jadbazz does not share your data with any third party. Selling data to advertising companies or data brokers is strictly prohibited.

05Cookies & Tracking

Jadbazz uses cookies on its website and app. Cookies are small data files stored on your device that help improve your browsing experience. In line with our privacy policy, we use three types of cookies:

  • Essential Cookies: Required to maintain login sessions and ensure site security. Disabling these cookies will prevent the site from functioning properly.
  • Functional Cookies: Used to remember your preferences such as language and theme.
  • Analytics Cookies: To understand which pages are used most. This information is collected in anonymous form.

You can disable cookies at any time through your browser settings. Note that disabling certain essential cookies may affect the functionality of some site features.

06Data Retention Period

Jadbazz never retains your data beyond what is necessary. Specific retention periods are defined for each type of information:

  • Account Information: For the duration your account is active and up to 5 years after closure
  • Transaction Records: Up to 7 years as required by financial regulations
  • KYC Documents: Up to 5 years after verification
  • Gaming Logs: Up to 3 years, for dispute resolution purposes
  • Support Conversations: Up to 2 years after last contact
  • Marketing Preferences: Until you withdraw your consent

Once the designated retention period expires, your data is securely deleted or fully anonymized so that you can no longer be identified.

Our Commitment: Our system has an automated deletion process in place to permanently remove your data once the retention period has ended.

07Your Rights

Jadbazz's privacy policy gives you full control over your own data. You have the following rights:

Right to Access Your Information

You can request details of what personal information we hold about you. We will respond with a full breakdown within 30 days.

Right to Rectification

If any of your information is incorrect or outdated, contact support and we will update it promptly.

Right to Erasure

Where no legal obligation exists, you may request that your data be deleted.

Right to Restrict Processing

In certain circumstances, you may request that we restrict the processing of your information.

Right to Data Portability

You may request a copy of your data in a commonly used, portable format.

Right to Object

You may object to the use of your data for marketing or profiling purposes.

Exercising Your Rights: To exercise any of your rights, email us at: [email protected] — we will respond within 30 business days.

08Protection of Minors

Jadbazz is an adults-only gaming platform. Under our privacy policy, no one under the age of 18 is permitted to register. We take strict measures to protect minors:

  • Date of birth is verified at the time of registration
  • The KYC process verifies government-issued ID to confirm the user's age.
  • Suspicious accounts are temporarily suspended pending verification
  • Parents are given the opportunity to be notified

If you believe a minor is using your device or account, contact jadbazz support immediately. We will help you activate parental controls.

Please Note: jadbazz does not knowingly collect or retain any information from individuals under the age of 18. Should such data be discovered, it is deleted immediately.

09Third-Party Services

Jadbazz uses certain third-party technologies and services that help the platform run better. These services have their own privacy policies and operate outside jadbazz's direct control:

  • Payment Gateway: bKash, Nagad, Rocket, and our banking partners operate under their own security protocols.
  • Game Software: Our game partners are internationally licensed and maintain their own data protection measures.
  • Analytics Tools: Tools used to analyze site performance collect anonymous data only.
  • Cyber Security: Third-party security services used for fraud prevention.

Our agreements with these service providers explicitly state that they may not use your data for any other purpose. Even so, we recommend reading their individual privacy policies.

Transparency: jadbazz only works with third parties that meet international data protection standards.

10Policy Changes

Jadbazz may update this Privacy Policy in response to changes in national or international law, the introduction of new technologies, or updates to our business operations. You will be notified of every such change.

If significant changes are made, we will notify you through the following channels:

  • Pop-up notification upon logging in to the platform
  • Message sent to your registered email or mobile number
  • The "Last Updated" date at the top of this page will be changed

Continued use of the platform after a new policy is published will be considered your acceptance of the updated terms. If you do not agree to the new policy, you are always free to close your account.

11Contact Us

For any questions, complaints, or requests to exercise your rights under our Privacy Policy, please reach out to our dedicated privacy team. jadbazz takes all privacy-related concerns seriously and gives them the highest priority.

  • Email: [email protected]
  • Live Chat: Live chat support on the platform (24/7)
  • Telegram: Join our official Telegram channel

Privacy requests typically receive an initial response within 7 business days and a full resolution within 30 business days. For more complex cases that require additional time, we will keep you updated throughout the process.

Our Commitment: Protecting your privacy is jadbazz's responsibility. We believe transparency and trust are the foundation of any lasting relationship. We are always here for any questions you may have.

🔐 Start Playing Safely Today

Your data is fully protected at jadbazz. Join Bangladesh's most trusted gaming platform and play with complete peace of mind.

বাংলা